Description

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Sales Operations Specialist - META Region

The Sales Operations Specialist will be a key member of the Axon META team, playing an essential role in enabling the team and our customers to succeed in their partnerships. This position focuses on driving operational excellence through business intelligence, logistics coordination, permits and licensing management, and process improvement - ensuring Axon's commercial efforts are fully supported across the region.

At Axon, our mission is to protect life, and we aim to make every individual feel valued for their contributions to that mission. We seek intelligent, motivated professionals who want to do remarkable work and grow with a purpose-driven company.
What You'll Do

Support local sales teams by engaging with all stakeholders - including distributors, customers, and local service partners - acting as the central point of coordination for all joint activities and operational processes. Your responsibilities will include:

• Managing export and import licenses, permits, and compliance documentation (including RMA, vendor registration, and licensing).
• Overseeing logistics follow-up to ensure smooth order execution and timely delivery.
• Supporting distributor onboarding and maintaining vendor records and documentation.
• Handling bank guarantees, letters of credit, and financial settlements in coordination with the finance team.
• Assisting with public tender processing, including preparation, compilation, and submission of documentation in coordination with local teams.
• Drafting and reviewing commercial offers, reports, and solvency studies.
• Managing invoicing processes and ensuring alignment with internal financial protocols.
• Supporting project management and continuous improvement initiatives across internal processes.
• Performing light Salesforce maintenance, data updates, and reporting to support business operations.
• Providing event coordination and operational support for Axon's participation in regional events.
• Defining and monitoring KPIs in collaboration with the Sales Organization and collecting market intelligence and customer feedback.

What You'll Bring

• Strong working knowledge of compliance programs, Comex, sales operations, and logistics.
• Bilingual proficiency in English and Arabic.
• Excellent analytical skills and attention to detail.
• A collaborative, team-oriented mindset focused on achieving long-term success.
• Background in marketing and business intelligence.
• Familiarity with service management processes.
• Experience with law enforcement technology solutions is a strong plus.

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.