Description

Join our innovative Data & Analytics team as a Data Science Associate - Product Analyst, where you'll harness the power of advanced analytics and AI to shape product strategy, drive user engagement, and deliver impactful insights that fuel the growth of Chase's Lifestyle, Experiences, and Content organization.

As a Data Science Associate - Product Analyst, you'll leverage cutting-edge analytics and AI to drive product growth, user engagement, and retention; collaborate with talented colleagues and business partners to deliver impactful insights and innovative solutions; and grow your career in a fast-paced environment that values technical expertise and creative problem-solving. You'll join a team that empowers data-driven decision making and continuous learning to help shape the future of Chase's Lifestyle, Experiences, and Content organization.

You will use advanced analytics, machine learning, data visualizations, and AI techniques to perform in-depth analysis, create comprehensive reports, and deliver actionable insights to support our Product team's goals and optimize user experience strategies. This is a unique opportunity to use your expertise to help drive user growth, engagement, and retention and make a significant impact on our product.

You will work with digital analytics tools, BI platforms, and cloud data warehouses, applying your technical skills to solve business challenges. You will collaborate with cross-functional teams to define objectives and enhance data capabilities. The role offers opportunities to educate business partners on analytics best practices and empower them with self-service tools. Your contributions will influence stakeholders at all levels and help foster a data-driven culture.

Job responsibilities

• Leverage advanced analytics, machine learning, and AI techniques to analyze large datasets, uncover trends, and derive insights for the business
• Design, execute, and measure A/B and multivariate experiments with statistical rigor
• Develop, validate, and deploy predictive models and AI-powered solutions to optimize product strategies
• Create compelling data visualizations, dashboards, and presentations to communicate findings
• Collaborate with cross-functional teams to define objectives, metrics, and data requirements
• Partner with engineering to enhance data capabilities and infrastructure
• Educate and empower business partners on analytics best practices and self-service tools
• Stay current with industry trends in data science, AI, and analytics
• Recommend innovative solutions to business challenges
• Deliver actionable insights to support product growth, user engagement, and retention
• Communicate complex analytical and AI concepts clearly to technical and non-technical audiences

Required qualifications, capabilities, and skills

• 1+ years of experience in data analytics, product analytics, or data science roles
• Bachelor's degree in a quantitative field
• Proficiency in SQL and advanced analytics tools (Python or R)
• Hands-on experience with cloud data warehouses (Snowflake, BigQuery)
• Experience with BI tools and data visualization (Tableau, Looker)
• Strong foundation in statistical analysis, experiment design, and measurement
• Proven ability to communicate complex analytical concepts clearly
• Experience supporting product, marketing, or digital teams
• Motivated team player with a passion for innovation and continuous learning
• Comfortable learning new platforms and technologies

Preferred qualifications, capabilities, and skills

• Master's degree or higher in a quantitative field
• Experience with machine learning and AI frameworks
• Ability to develop and deploy predictive models and AI-powered solutions
• Strong product sense and understanding of user engagement strategies
• Experience creating dashboards for diverse audiences of technical and non-technical stakeholders
• Ability to educate and influence business partners on analytics best practices
• Experience driving a data-driven culture in a fast-paced organization

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.\n